Selected Cabins & Sites
What's being said about Swan Valley
Chee Mei, 4 Mar 2024Positive: The cabin and the environment are clean. Negative: The bed mattress sank in the middle. We do not have a comfortable sleep.
Response from Management Response on 8 Mar:
G’day Chee Mei, thanks for joining us at Discovery Parks - Swan Valley and leaving your comments. We’re so sorry you found the bed to be uncomfortable. It can be tricky to get it right for all guests! We are pleased you liked your stay regardless and hope to have you over again, hopefully in a different cabin next time. Kind Regards, the Discovery Parks - Swan Valley team.
Aimee, 3 Mar 2024Positive: It was a brand new cabin which was very comfortable. Unfortunately the wifi didn’t work for us. Also could have used a fan in the bunk room. It was...
Response from Management Response on 5 Mar:
G’day Aimee, thanks for staying with us at Discovery Parks - Swan Valley. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Jennyann shai, 1 Mar 2024Positive: Comfortable to stay in. Negative: The floor is a bit sticky..
Response from Management Response on 5 Mar:
G’day Jennyann shai, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Swan Valley. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Adam Gilchrist, 1 Mar 2024The cabin was brilliant and staff super friendly and a great location close to food, shopping and all the wineries and craft beer pubs
Elize, 29 Feb 2024Positive: Central location, to amneties, the airport and station. Negative: Wheels on the beds.
Response from Management Response on 5 Mar:
G’day Elize, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Sylvia, 29 Feb 2024Positive: Value. Negative: Shower needs attention.
Response from Management Response on 5 Mar:
G’day Sylvia, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Swan Valley. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Julie, 28 Feb 2024Positive: The unit itself is well presented. The grounds are quiet, clean and well maintained. Close to Midland and tourist attractions. Negative: The beds...
Response from Management Response on 5 Mar:
G’day Julie, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Swan Valley. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Matthew Francis, 27 Feb 2024Don't know what everyone's problem is. Seen people complaining about the size of the pool, brown grass to a cigarette butt on the ground. Your standards are...
Response from management response on 5 Mar:
G’day Matthew Francis, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
sharon, 27 Feb 2024Positive: Very clean and convenient with everything we needed. Negative: The internet was poor but that wasn’t the end of the world.
Response from Management Response on 5 Mar:
G’day sharon, thanks for staying with us at Discovery Parks - Swan Valley. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Jenna, 27 Feb 2024Positive: Everything.
Response from Management Response on 5 Mar:
G’day Jenna, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Karen Cropley, 24 Feb 2024Great place to stay. Cabins are lovely. All staff are really friendly and happy to help and advise ????.
Response from management response on 25 Feb:
G’day Karen Cropley, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Swan Valley and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks - Swan Valley team.
Lisa, 23 Feb 2024Positive: Convenient location nice cabins. Negative: No wifi phone reception inside was poor.
Response from Management Response on 24 Feb:
G’day Lisa, thanks for staying with us at Discovery Parks - Swan Valley. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Anne, 20 Feb 2024Positive: Comfortable and clean.
Response from Management Response on 21 Feb:
G'day Anne, thanks for staying with us at Discovery Parks - Swan Valley and leaving us your fantastic 10 out of 10 rating! We do our best to provide an excellent time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon! Kind Regards, the Discovery Parks - Swan Valley team.
mashrab, 11 Feb 2024Positive: Good location and value for money. Negative: Wifi connection very week and staff was not able help. Mobile network was also week. No device or...
Response from Management Response on 14 Feb:
G’day mashrab, thanks for staying with us at Discovery Parks - Swan Valley. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Tahlia, 11 Feb 2024Positive: Great for a family get away, pool is perfect, bbq’s, rooms are great!. Negative: Our room was absolutely covered in ants, ended up in our luggage...
Response from Management Response on 14 Feb:
G’day Tahlia, thanks for taking the time to provide your comments. We’re happy to read you liked your stay with us at Discovery Parks - Swan Valley but are sorry to here about the ants, unfortunately due to the very hot weather we have been experiencing recently, this is bringing them all out, we are certainly doing our best to keep on top of this situation. In future, if you have any troubles while staying with us, please know you can chat with our friendly team at reception. We hope to welcome you back again soon! Kind Regards, the Discovery Parks - Swan Valley team.