Selected Cabins & Sites
What's being said about Swan Valley
masser, 10 Apr 2024Positive: I like the layout of the cabin. The air con was on making entry very comfortable. It was lovely and quiet, and the after-hours lady was absolutely...
Response from Management Response on 11 Apr:
G’day masser, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We’re so sorry you found the bed to be uncomfortable. It can be tricky to get it right for all guests. We are pleased you liked your stay regardless and hope to have you over again, hopefully in a different cabin next time! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Paul Croteau, 29 Mar 2024Had a tent site. Was great
Response from management response on 30 Mar:
G’day Paul Croteau, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Tracey, 29 Mar 2024Positive: Close to venue we were attending Very clean,comfortable and excellent customer service and lovely very helpful staff members.
Response from Management Response on 30 Mar:
G’day Tracey, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Matthieu Charbonnier, 25 Mar 2024Power sites are in my belief too small and it's a bit pricey even though we are in Perth. Amenities and swimming are not really clean.
Response from management response on 30 Mar:
G’day Matthieu Charbonnier, thanks for taking 5 to leave your comments and staying with us at Discovery Parks - Swan Valley. We’re sorry to read you found our shared facilities to be untidy. Please know we make every effort to clean them multiple times a day, but sometimes a little extra is needed. We will pass your feedback on directly to management to follow up. We hope you enjoyed your stay regardless and look forward to welcoming you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Greg, 25 Mar 2024Negative: More power points.
Response from Management Response on 30 Mar:
G’day Greg, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Chee Mei, 4 Mar 2024Positive: The cabin and the environment are clean. Negative: The bed mattress sank in the middle. We do not have a comfortable sleep.
Response from Management Response on 8 Mar:
G’day Chee Mei, thanks for joining us at Discovery Parks - Swan Valley and leaving your comments. We’re so sorry you found the bed to be uncomfortable. It can be tricky to get it right for all guests! We are pleased you liked your stay regardless and hope to have you over again, hopefully in a different cabin next time. Kind Regards, the Discovery Parks - Swan Valley team.
Aimee, 3 Mar 2024Positive: It was a brand new cabin which was very comfortable. Unfortunately the wifi didn’t work for us. Also could have used a fan in the bunk room. It was...
Response from Management Response on 5 Mar:
G’day Aimee, thanks for staying with us at Discovery Parks - Swan Valley. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Jennyann shai, 1 Mar 2024Positive: Comfortable to stay in. Negative: The floor is a bit sticky..
Response from Management Response on 5 Mar:
G’day Jennyann shai, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Swan Valley. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Adam Gilchrist, 1 Mar 2024The cabin was brilliant and staff super friendly and a great location close to food, shopping and all the wineries and craft beer pubs
Elize, 29 Feb 2024Positive: Central location, to amneties, the airport and station. Negative: Wheels on the beds.
Response from Management Response on 5 Mar:
G’day Elize, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Sylvia, 29 Feb 2024Positive: Value. Negative: Shower needs attention.
Response from Management Response on 5 Mar:
G’day Sylvia, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Swan Valley. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Julie, 28 Feb 2024Positive: The unit itself is well presented. The grounds are quiet, clean and well maintained. Close to Midland and tourist attractions. Negative: The beds...
Response from Management Response on 5 Mar:
G’day Julie, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Swan Valley. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
sharon, 27 Feb 2024Positive: Very clean and convenient with everything we needed. Negative: The internet was poor but that wasn’t the end of the world.
Response from Management Response on 5 Mar:
G’day sharon, thanks for staying with us at Discovery Parks - Swan Valley. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Jenna, 27 Feb 2024Positive: Everything.
Response from Management Response on 5 Mar:
G’day Jenna, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Matthew Francis, 27 Feb 2024Don't know what everyone's problem is. Seen people complaining about the size of the pool, brown grass to a cigarette butt on the ground. Your standards are...
Response from management response on 5 Mar:
G’day Matthew Francis, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.